Let’s Get Productiv

The goal of an MSP is to provide contractual services, measuring, reporting, analysing, and optimising IT service operations, which aspires to become a crucial enabler for business growth.   A managed service provider offers business owners and overworked internal IT staff with relatively affordable server and computer support, remote monitoring of critical networking devices like servers and firewalls, data backup and disaster recovery, network security, customised software solutions, and technology evaluation and planning.

While the majority of MSPs will charge a fixed monthly subscription fee, the process by which this fee is assessed can vary. Not all MSPs charge the same for their services. The cost of an MSP’s service will fluctuate depending on the size of your business, the specific services you require, and whether the solution offers per-device, per-user, tiered pricing packages, or perhaps a combination of these.

At Productiv, we do our best to solve problems remotely, but we also provide onsite technical assistance when needed. Depending on the plan you choose, this may or may not be included in your monthly invoice. If you are an existing customer and do not know what is included in your managed IT services package, please contact us for a discussion.

For small businesses, managed IT service providers often act as outsourced IT staff or complement small internal teams. Large companies and organisations often work with managed IT service providers to close gaps, increase internal IT staff, complete projects, and perform migrations.