Overview
StrataCare, established in 1999, has grown into a leading strata management company, renowned for its innovation and adaptability. With a focus on speed, service, and accessibility, the company caters primarily to the general public. However, StrataCare faced significant challenges in their IT infrastructure, struggling with outdated solutions and a lack of comprehensive IT support.
StrataCare’s Needs & Challenges
To better enhance their service delivery and maintain operational stability, StrataCare needed an IT solution that enabled them to:
- Upgrade from an outdated, physical storage infrastructure to modern, efficient IT solution.
- Receive specialised IT support and strategic leadership for the unique challenges in the strata management industry.
- Develop strategies to mitigate operational risks in a dynamic, high-involvement market.
How Productiv Helped StrataCare
Productiv’s intervention equipped StrataCare with IT solutions to enhance operational flexibility and market readiness:
- Strategically shifting to cloud-based services to ensure data accessibility and disaster-proofing operations.
- Offering specialised IT support and leadership, aligning with the unique demands of the strata management sector.
- Overhauled IT processes, boosting efficiency and allowing the team to concentrate on strategic business areas.
Conclusion
Through a partnership with Productiv, StrataCare achieved a significant leap in digital proficiency, operational efficiency, and preparedness for future expansion.
- Productiv supported StrataCare’s expansion and facilitated the integration of new acquisitions, laying the groundwork for sustainable growth.
- Streamlined operations have resulted in measurable improvements in staff productivity and service delivery.
- The collaborative effort between StrataCare and Productiv demonstrates the tangible benefits of strategic IT partnership in achieving business objectives and technological resilience.
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Key partnerships
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