Test and Tag Service

Productiv is dedicated to offering exceptional service at a competitive price. Whether your company or business requires one tag or hundreds of them, we are committed to providing everything you need for electrical test and tag service requirements with our trained technicians.


What is a Test and Tag Service?

A process where a certified technician visually inspects each electrical equipment for damage to guards, flex, covers, connections, and plug. After this process, the technician is assured that it is safe to inspect further. The insulation, earthing and polarity of the item are then tested. Test and Tag is a method for assuring workplace safety. It needs to be compliant with the Australian WHS and Electrical Safety Standards AS/NZS 3760:2010 as below:

“Electrical Equipment needs to be subject to regular inspection and testing to detect obvious damage and wear.”

Power tools and electrical drills are examples of appliances that are regularly used by workers. These are subject to abuse and harsh environmental conditions which can lead to electrical hazards. These appliances mut be tested and tagged regularly to ensure safe operating conditions.

What type of equipment needs testing?

In general, any device with a removable plug and a flexible wire that can be connected into an electrical outlet needs to be tested. Electrical equipments can be classified as below:

Class 1: These equipments have an earthing point. For example: power boards, kettles, toasters, microwaves, phone chargers, grinders, computers, RCD safety switches.

Class 2:   This category includes double-insulated appliances. Such as hair dryers, most, air compressors, portable electric motors, photocopiers, forklift chargers, audio & visual devices, etc.

All appliances used in the workplace should be tested. Even though the appliances are not company owned and brought into workplace for personal use, they should be tested. In Australia, when new equipment is bought, the supplier is responsible for the initial electrical safety of the equipment. Thus, new equipments do not need to be tested. The owner is now responsible to be compliant with AS/NZS 3760:2010.

How Productiv Offers Test and Tag Service?

Our test and tag service is conducted by inspecting your electrical equipments for defect check. Productiv provides this to keep your employees and devices safe from electrical hazards and maintain compliance with the Australian Standards.

We offer Test and Tag assistance as both an individual service and as a part of our Managed Services Agreement. The basic cost starts from $4.95 per tag excluding GST and can be discussed further according to your requirements.

Productiv’s Test and Tag service will be conducted in 5 phases as shown below:

1. Visual Inspection

We’ll inspect the equipment for any defects, ensure the cords are connected to the plugs appropriately so the ends are not damaged. We put the equipments to test and assure everything is functioning correctly.

2. Electrical Testing

We check for electrical problems such as earth leakage, insulation resistance and polarity abnormalities for both single-phase and three-phase equipments using the latest Portable Appliance Tester (PAT) technology.

3. Tagging the item

 Keeping track of your electrical equipment is simple and precise with our professionlly designed and simple-to-read Q-coded tags. The tag attached to the equipments includes the trader’s name, the test date and the due date for the next test.

4. Failed Tests

Items that fail our extensive testing process are tagged appropriately and brought to the client’s attention promptly. We replace the plug tops immideatly when necessary.

5. Reporting

You will receive a complimentary report and compliance letter for the tests we performed and the tags applied as a part of our quality service. The report will give a clear perception about all your electrical equipments.

How often equipments should be tested and tagged?

The electrical equipments needs to be tested and tagged depending on two main determining factors:

1 – the equipment’s location/environment.
2 – the type of equipment and it’s exposure to movement or damage.

The inspection and testing should be done every three months, six months, a year, or every five years. These durations for test and tag depends on the environment the electrical equipment is placed. We recommend the following frequency as a bare minimum in compliance with the AS/NZ3760:2010 standard requirements:

3 months: Portable RCD’s, construction, building and demolition site equipments.

6 months: Warehouses, factories, commercial kitchens, commercial cleaning, production equipments and fixed RCD’s (push button test).

12 months: an environment where the equipment/ supply cord is vulnerable to flexing or open to abuse such as kitchens (non commercial), bathrooms, conference rooms, and common spaces.

60 months: an environment where the equipment/ supply cord is not subject to flexing or open to abuse (a typical example of this might be a company’s server room). e.g. communication racks, servers, fixed office equipment and security systems.

It is significant to note that these are the recommended frequencies; however, it is best to speak to our certified technicians for exact timeframes specific to your workplace.

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Please feel free to contact us if you have any questions about whether or not the products you have; needs to be tested. We will be pleased to guide you through the testing process.